tag:rushapp.statuspage.io,2005:/historyRush Status - Incident History2024-02-13T15:43:18ZRushtag:rushapp.statuspage.io,2005:Incident/90838352022-01-17T19:56:30Z2022-01-17T19:56:30ZMaintenance break<p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>19:56</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>18:56</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>14</var>, <var data-var='time'>18:57</var> UTC</small><br><strong>Scheduled</strong> - Quick maintenance break! We'll be doing some database improvements and should be back to soon!</p>tag:rushapp.statuspage.io,2005:Incident/76169022021-07-27T14:00:00Z2022-01-31T19:20:40ZRush App not accessible<p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>14:00</var> UTC</small><br><strong>Resolved</strong> - 5:00PM Running database migration, created database overload, so all Rush applications were not available at that point;<br />6:30PM Applications are accessible, shipments are not shown;<br />7:20PM Shipments are returning and all is functional normally</p>tag:rushapp.statuspage.io,2005:Incident/71396442021-06-02T09:35:53Z2022-01-31T19:20:40ZYunExpress is temporarily unavailable<p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>09:35</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>09:35</var> UTC</small><br><strong>Update</strong> - For the last 6h, YunExpress API is behaving normally. Tracking processing seems good now.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>14:51</var> UTC</small><br><strong>Monitoring</strong> - YunExpress again returns not found status for all tracking numbers.<br /><br />We are monitoring the API to see when it will be back availble.</p>tag:rushapp.statuspage.io,2005:Incident/71327712021-06-01T05:19:47Z2022-01-31T19:20:41ZYunExpress is temporarily unavailable<p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>05:19</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>05:19</var> UTC</small><br><strong>Update</strong> - Seems YunExpress was able to resolve the issue, which resolved the issues on our side as well: https://cln.sh/MJXz2s</p><p><small>May <var data-var='date'>31</var>, <var data-var='time'>23:18</var> UTC</small><br><strong>Monitoring</strong> - We were able to restore all statuses to their last before YunExpress stopped returning the right data, however, we are not able to process new information from YunExpress until they fix the problem. So tracking number added int from May 29th, may stay longer in pending state. The team will continue tomorrow by reaching out to YunExpress with more information.</p><p><small>May <var data-var='date'>31</var>, <var data-var='time'>22:39</var> UTC</small><br><strong>Update</strong> - We started a process in reverting all YunExpress tracking numbers with exception status to the latest well-known status, before that. ETA process to compelte in 1h</p><p><small>May <var data-var='date'>31</var>, <var data-var='time'>19:50</var> UTC</small><br><strong>Identified</strong> - We are noticing that the YunExpress system is returning for part of the tracking numbers to be not found for the last 48h. Example → https://cln.sh/AHk92O (https://www.yuntrack.com/track/detail?id=YT2112021266075807)<br /><br />We are seeing tracking system-wide more than 60% of tracing numbers are marked as not found.<br /><br />We are let YunExpress know about the issue and we are waiting to get their reply. <br /><br />Currently, the development team is looking at how to mitigate the impact for merchants.</p>